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Bossa · 2004–2016

Industrial innovation and operational excellence

R&D leadership, the introduction of LCA, operational excellence and Six Sigma projects connecting innovation with process improvement.

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Across strategy, business development, R&D, innovation, sales and marketing appointments at Bossa between 2004 and 2016, responsibilities included establishing and leading the R&D Centre and coordinating research projects with universities.

The work also covered market and competitor analysis, strategy and the project management office, connecting research activity with commercial priorities.

Operational excellence and Six Sigma projects complemented this work, with a focus on process improvement, reducing variation and improving efficiency.

Life-cycle assessment (LCA) was introduced at Bossa, establishing its use in assessing the environmental impacts of products.

This experience reflects roles held within Bossa before SUA Consulting was established.